TERMS & CONDITIONS

Mobile Innovision AB, a Swedish registered company located in Stockholm with registration number 556827-6389 and VAT number SE556827638901, supplies products to our web shop at www.cellbox.se.

Purchase of products from the website is governed by these Terms and Conditions. Your order is not binding on us until we have notified you that an order is accepted. We also reserve the right to modify these Terms and Conditions when necessary without notice to you.

The Conditions shall be governed in accordance with the laws of Sweden and handles by the courts of Sweden.

CUSTOMER CARE

Shipping and Delivery

Depending on where you live, worldwide shipping usually takes between 1-5 business days from order date. If more days passed please contact info@cellbox.se and use your order number as subject line. Please note that the delivery partners we use tend to deliver during working days and time of delivery may be longer during periods of sales and public holidays.

Everything ordered from our web shop is shipped from Sweden and means that everyone who lives outside the European Union can be charged for tax, duty and brokerage fees upon receiving their order.

Complains

Please do not hesitate to contact us for a complaint of any reason. We will be happy to assist you further. If the order has gone missing, contact us as soon as possible and we’ll start an investigation with our delivery partners. We aim to resolve any issues within 10 working days.
Contact: info@cellbox.se

Return and exchange

If you refuse your order, discover an error or are unhappy with your purchase for any reason, please returned it to us in its original condition within 14 days and we will exchange the product or refund the purchased price to your account. You can exchange items for different color within the same price range as the product you return. Exchange is based on stock availability, and we cannot guarantee availability at any time.

Our web shop can only accept exchanges bought directly from cellbox.se. If you bought a product from a different location, you must go back to that same shop in order to return or exchange it.

Before returning the products please contact us at info@cellbox.se and state the item, reason and your request.

Returned goods is to be sent to:
Mobile Innovision AB
Sjöfartsgatan 9
120 62 Stockholm
Sweden

Please note that handling of returned goods may take longer during public holidays. Returning an item is your responsibility until it reaches us. Returns will be processed within 10 business days from the day it reaches our address.

Refund

The shipping cost or additional VAT charges will not be refunded. Returned item must be in the same condition as it was when delivered including labels. Returns that have products with labels missing will be charged immediately with a $5 deduction from their refund. The transaction may take up to 2-5 business days to process, depending on your bank or credit holder.

FAQ

Does the product work for my smartphone or tablet?
Cellbox has one size but work for all modern smartphones (iOS and Android) and most mini tablets such as iPad mini (about 8”). It does not work for larger tablets (10” or larger).

Does it work for my country?
The product Cellbox may not work in some countries because of the electric socket may differ. The product does not work in Greate Britain, Middle East, Australia and some other countries that are not listed in the purchase list.

What is the delivery time?
Our ambition is to ship your order as fast as possible, it usually takes between 1-5 business days from order date.

What is the cost for transportation?
The transport rate will be listed once you filled your purchase order form.

How do I pay for the products?
We accept VISA, MasterCard, American Express, Discovery and PayPal.

How do I return an item?
You must return products in its original condition within 14 days from the day you received your order. When returning goods, shipping is at your own expense.
Please contact: info@cellbox.se before returning the products.

If you have more questions…
Send us an email to info@cellbox.se

All copyright, trademark and intellectual property rights supplied as part of the website shall only be used by our licensors or us. You are not permitted to use this material without authorised by our licensors or us. Content on Website is only availably for your personal non-commercial use. Any other use of material and content of the Website is strictly prohibited.